Warranty

Warranty Statement for evoARC Encoder

evoSonic provides a 24-month replacement warranty for the evoARC encoder from the date of purchase. This warranty covers any defects in material or workmanship under normal use during the warranty period.

Warranty Conditions:

  • The defective unit must be returned to evoSonic via air freight.
  • This warranty is non-transferable and is valid only for the original purchaser only.

Exclusions

This warranty does not cover problems that arise from:

For warranty service, please contact our support team via email at support@evosonic.ai or call your product representative directly.

Contact Information

For any issues or questions regarding your warranty, please contact:

Email: support@evosonic.ai
Phone (USA): +1 801 503 8473
Phone (AU): +61 421 928 894

Our company is founded by NDT technicians, as such we are aware of the pain points experienced in the field, this is why our warrant for the evoARC is a carefree 24-month replacement warranty. We are committed to providing high-quality products and ensuring your satisfaction.

Free USPS shipping

Free standard shipping on all orders, with express shipping available at extra cost

US-Based Support

Customer support available during business hours

Warranty

24-month replacement warranty on products and accessories (except the evoARC cable which carries a 12-month warranty)

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